Replace PrescribeIT with AI fax-to-Kroll automation.
When PrescribeIT shuts down on May 29, 2026, prescriptions revert to fax. We read incoming faxes and emails, extract the prescription details with AI, and enter them directly into Kroll — about 30 seconds per Rx, no manual typing, on-premise deployment.
Demo opens in cal.com — direct 30-min slot with Mohammad. Form route below for async follow-up.
How it works
- 1 Fax or email arrives
Existing eFax / email workflow continues as-is — no change to how prescribers send.
- 2 AI extracts the prescription
Patient details, drug, dose, sig, refills, DIN — all parsed and validated before any data enters Kroll.
- 3 Entered directly into Kroll
UI automation enters the Rx into your Kroll workflow — no Kroll API required, no integration project.
- 4 Your team reviews and verifies
Pharmacist verifies every prescription before dispensing — same control, less typing.
Pharmacies on Kroll see the steepest fax surge.
Kroll (TELUS Health) is the dominant Canadian community-pharmacy management system — most pharmacies in Canada run on it. Until vendor implementations of Canada Health Infoway's new open prescribing standard catch up (months away, not days), prescriptions go back to fax.
FreedomRx — the parallel e-prescribing service used by Loblaw / Shoppers Drug Mart pharmacies on Accuro EMR — is retiring on May 1, 2026 within the same window. The fax surge hits across the whole Canadian community pharmacy market at once.
For a typical 200-prescription-per-day pharmacy, switching from automated to manual intake can add 5–8 hours of staff time per day. Multiply across the chain and the staffing math gets uncomfortable fast.
We've automated this workflow for pharmacies already running on Kroll. The replacement is in place before May 29 if you start now.
After May 29: doing nothing vs. switching to AutoRx
The PrescribeIT shutdown means more incoming faxes — not fewer. Here's what staying with manual intake costs, and what changes when you switch.
| Manual fax intake (status quo) | AutoRx for Kroll | |
|---|---|---|
| Time per prescription | 2–4 minutes manual entry | ~30 seconds end-to-end |
| Error rate | Human transcription errors common at scale | AI extraction + pharmacist verification |
| May 29 fax-surge readiness | Hire more techs, work longer hours, or fall behind | Same staffing handles 5× the volume |
| Kroll integration | Manual typing into Kroll | Direct UI automation — no Kroll API needed |
| Deployment | N/A — already in your store | On-premise; data never leaves your network |
| Onboarding time | N/A | Days, not months — live before May 29 |
| Compliance | You're responsible | PIPEDA / PHIPA / Alberta HIA / BC PIPA aligned |
What you get
- ✓AI-powered intake from eFax and email
- ✓Direct Kroll entry via UI automation — no Kroll API needed
- ✓On-premise deployment with cloud orchestration
- ✓Pharmacist review queue before any dispense
- ✓Compliant with Canadian privacy law (PIPEDA / PHIPA / equivalents)
- ✓Onboarding within ~1 week — no months-long integration
- ✓Canadian-owned support — provincial regulation literacy
Comparing options? See the honest PrescribeIT alternatives roundup covering AutoRx, TJM Labs, Syscreations, and the realistic free options.
See the live product
The pharmacist solution is operated by AutoRx — already live and serving Canadian pharmacies. For the full technical breakdown of how AI fax-to-Kroll automation works, including the honest vendor comparison against TJM Labs and Syscreations, read the Kroll pharmacy automation pillar guide. Watch the live product workflow, see pricing, and book a demo on the AutoRx site.
See AutoRx →Built for Canadian privacy law from day one.
Pharmacies handle prescription data — Personal Health Information under multiple overlapping Canadian frameworks. Our deployment posture is designed to satisfy all of them simultaneously.
Federal Personal Information Protection and Electronic Documents Act. Applies to private-sector handling of personal information across Canada.
Personal Health Information Protection Act. Governs how Ontario pharmacies and other health information custodians handle PHI.
Alberta Health Information Act. Includes TPP rules for Type 1 medications, which revert to physical pads May 30, 2026.
BC Personal Information Protection Act. Provincial private-sector privacy law applicable to BC pharmacies.
Quiet but proven.
We deliberately keep customer names private until the operator approves a named case study. Below are anonymised quotes from live deployments.
"We cut our manual data-entry time roughly in half in the first week. The pharmacist verification queue meant we never lost control — just the typing."
"We chose on-premise specifically. Patient data does not leave the store, which is how our compliance officer needs it. Cloud orchestration handles updates."
"Setup took about a week. We were live well before any PrescribeIT deadline pressure. Support is Canadian — they actually know what TPP means."
Common pharmacy questions
Does this work with my Kroll version?
+
Yes. We support Kroll (TELUS Health) versions deployed in Canadian community pharmacies today, including both standard and chain configurations. We use UI automation rather than the Kroll API, which means we work with whatever Kroll workflow you already have — no integration project, no schema work, no waiting on TELUS for changes.
Is the system on-premise or cloud?
+
On-premise with cloud orchestration. The AI runs in your pharmacy network — patient data does not leave your store. Cloud orchestration handles software updates and model improvements without exposing prescription content. This is the most conservative deployment model for PHIPA / PIPEDA compliance.
How long does implementation take?
+
Most pharmacies are live within one week from the first call. The exact timing depends on your fax / email intake configuration and your Kroll workstation setup. We have intentionally compressed onboarding to fit the May 29 timeline.
How do you handle controlled substances and TPP / triplicate prescriptions?
+
Controlled substances follow your existing pharmacy workflow — they are flagged in the verification queue for a pharmacist to handle per provincial regulations. We do not bypass any controlled-substance handling rules. In Alberta specifically, TPP Type 1 prescriptions revert to physical pads on May 30, 2026 per Alberta College of Pharmacy guidance; we follow that change.
What does the pricing look like?
+
Pricing depends on prescription volume and number of stores. We work transparently — book a call and we will quote your store based on your volume, with no per-prescription transmission fees of the kind that killed PrescribeIT.
Tell us about your pharmacy.
One-business-day response. We'll talk through your current fax volume, set up timing, and what the May 29 transition looks like for your store.